Update kam per Email von NI! Kurz gesagt: Man muss es deinstallieren. Und man bekommt einen 49 Euro Gutschein. Weiß aber nicht, wie lange der Gutschein hält.
We are writing to inform you about necessary actions we need to ask you to take. We understand this may be frustrating and offer a gesture of appreciation for your support with this.
What do you need to do?
Please
immediately uninstall the Samplemodeling Brass Bundle from your system(s)
and confirm that you have uninstalled the product by replying to this email within 14 days, or by contacting us at
license-recall@native-instruments.com using the email associated with your account. If you have any questions or need assistance with the uninstallation, please feel free to reply to this email. You can also find helpful guides here:
Uninstall guide for macOS and
Uninstall guide for Windows.
What has happened?
Due to a human error, an oversight in our quality control process mistakenly granted access to the
Samplemodeling Brass Bundle via
Komplete Start, instead of the intended product,
Leap Acoustic Drums between September 23rd and 29th. We’ve already corrected this issue to prevent further distribution of licenses in error. However, you are one of the users who received, installed and activated this product during that time, which is why you have received this email.
The Samplemodeling Brass Bundle is a premium product, available exclusively through Samplemodeling.com. With precision and adaptability at its core, it's a valuable tool for composers and musicians seeking professional-grade sound.
Why do you need to take action?
The Samplemodeling Brass Bundle is
not part of Komplete Start or any other Native Instruments offering. Since this license was provided to you in error, we must inform you that you do not have a valid right to use the Brass Bundle at the moment. Therefore, we kindly ask for your assistance in promptly resolving this matter.
Formal background:
- Your use of the Samplemodeling Brass Bundle is not subject to the license grant of the End User License Agreement (EULA). Therefore, at no time did you have a valid right to use Brass Bundle, and, as a precautionary measure, we declare your license contract for Komplete Start in this respect as void (leaving all other products in Komplete Start unaffected).
- To comply with our EULA and to prevent the continued infringement of Samplemodelings intellectual property rights, you are required to immediately uninstall the Samplemodeling Brass Bundle from your system(s).
- Although we’ve deactivated the product in your account, we require your confirmation that you’ve removed it in order to comply with your legal obligations and avoid any disruption to your account.
Thank you for your understanding.
As a gesture of our appreciation for your cooperation, we’d like to offer you a personal voucher of €49 (or equivalent) for a Native Instruments product of your choice on
native-instruments.com.
This is your personal voucher code: xxxxxxx
We sincerely apologize for any confusion or disappointment this may have caused and thank you in advance for your cooperation in resolving this matter.