muckefuzzi
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Im Dezember letzten Jahres erwarb ich das allerletzte Paket Plugsound Pro von Tomeso.de. Es war ein Versandrückläufer. Der Händler wollte sich darum kümmern, dass es keine Probleme mit der Registrierung des Produkts gibt.
Als ich jedoch versuchte, meine Version mit der Seriennr. bei ultimatesoundbank.com zu registrieren, erhielt ich nur den Hinweis: this product is registered by another user.
Da das Programm ohne Update unter WinXP sehr fehlerhaft läuft, ein echtes Ärgernis.
Also setzte ich mich per email mit dem support von ultimatesoundbank.com in Verbindung.
Hier meine Anfrage:
Dear technical support,
I bought my plugsound pro package in december last year, and wanted to
register and update it.
But when I typed in the product serial number it says the product was
already registered by another user ?!
It is this serial number:
xxxxxxxxxxxxxxxxxxxx
I bought it here in germany, and I really got the original package and the
envelope with the serial number and the usb-[g=398]dongle[/g] here.
Tomeso
Friedrich-Koenig-Str. 3-5
68167 Mannheim
*******************************
Tel.: +49 (0)621-3 36 46 35
Fax.: +49 (0)621-3 36 46 37
Web: www.tomeso.de
This is the dealer I bought it from. I think it was sold to another customer
before who already registered the program then gave it back to the dealer
somehow.
What to do now ? Please help.
Greetings from germany,
-------------------------------------------------------------------------------------------
Darauf erhielt ich folgende Antwort:
Dear Dirk,
Thank you for your email.
Please register each Plugsound serial number from volume 01 to volume 06 at our website to get them authorized. The Plugsound Box serial number is no longer of use.
Note that you can upgrade at any time to UVI Soundcard Plugsound Pro that includes the entire content of the Plugsound Box, and that is dedicated to be used with the brand new UVI Workstation available for download at www.uvisoundsource.com
The UVI Workstation is free and massively improves the Plugsound [g=8]plugin[/g]. You can from now download this software workstation and test it out on your own system without any limitations.
Infos and upgrade to the UVI Soundcard Plugsound Pro at:
www.ultimatesoundbank.com/plugsoundpro.html
Plugsound registered users are eligible to upgrade to the UVI Soundcard Plugsound Pro at a discount price. Please log in to read more about the offers you are eligible for.
Feel free to contact us for more informations.
Best Regards
-----------------------------------------------------------------------------------------------
Sieht mir aus wie eine Standardisierte Antwortmail, die überhaupt nicht auf mein Problem eingeht
Wenn ich das vorher gewusst hätte, hätte ich lieber die Finger von diesem "Schnäppchen" gelassen.
Wer hat ähnliche Probleme oder kann helfen ? Wer von euch hat Plugsound pro unter WinXP stabil am laufen ?
Als ich jedoch versuchte, meine Version mit der Seriennr. bei ultimatesoundbank.com zu registrieren, erhielt ich nur den Hinweis: this product is registered by another user.
Da das Programm ohne Update unter WinXP sehr fehlerhaft läuft, ein echtes Ärgernis.
Also setzte ich mich per email mit dem support von ultimatesoundbank.com in Verbindung.
Hier meine Anfrage:
Dear technical support,
I bought my plugsound pro package in december last year, and wanted to
register and update it.
But when I typed in the product serial number it says the product was
already registered by another user ?!
It is this serial number:
xxxxxxxxxxxxxxxxxxxx
I bought it here in germany, and I really got the original package and the
envelope with the serial number and the usb-[g=398]dongle[/g] here.
Tomeso
Friedrich-Koenig-Str. 3-5
68167 Mannheim
*******************************
Tel.: +49 (0)621-3 36 46 35
Fax.: +49 (0)621-3 36 46 37
Web: www.tomeso.de
This is the dealer I bought it from. I think it was sold to another customer
before who already registered the program then gave it back to the dealer
somehow.
What to do now ? Please help.
Greetings from germany,
-------------------------------------------------------------------------------------------
Darauf erhielt ich folgende Antwort:
Dear Dirk,
Thank you for your email.
Please register each Plugsound serial number from volume 01 to volume 06 at our website to get them authorized. The Plugsound Box serial number is no longer of use.
Note that you can upgrade at any time to UVI Soundcard Plugsound Pro that includes the entire content of the Plugsound Box, and that is dedicated to be used with the brand new UVI Workstation available for download at www.uvisoundsource.com
The UVI Workstation is free and massively improves the Plugsound [g=8]plugin[/g]. You can from now download this software workstation and test it out on your own system without any limitations.
Infos and upgrade to the UVI Soundcard Plugsound Pro at:
www.ultimatesoundbank.com/plugsoundpro.html
Plugsound registered users are eligible to upgrade to the UVI Soundcard Plugsound Pro at a discount price. Please log in to read more about the offers you are eligible for.
Feel free to contact us for more informations.
Best Regards
-----------------------------------------------------------------------------------------------
Sieht mir aus wie eine Standardisierte Antwortmail, die überhaupt nicht auf mein Problem eingeht
Wenn ich das vorher gewusst hätte, hätte ich lieber die Finger von diesem "Schnäppchen" gelassen.
Wer hat ähnliche Probleme oder kann helfen ? Wer von euch hat Plugsound pro unter WinXP stabil am laufen ?